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Robotic automation in retail: an innovative experience.

Discover the transformative potential of robotic automation in the retail industry.

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Challenges faced
in retail today


of growth is projected to hit in 2024 for the global Retail industry. 1


of increase are forecasted by Retail sales in Europe in real terms in 2024. 2


of retail shrink is due to process or control failures. 3


of Retail sales might be projected for 2024 (approximative 3.5%). 4

Robotic assistance is the future of retail

Maximise business profitability

Increase operational efficiency and stay competitive in the digital market by streamlining your workflow with robotics.

Improve staff satisfaction

Our robots take on the role of an efficient runner. Reduce the risk of staff burnout and workplace injury from heavy manual handling.

Offer your customers a novel shopping experience

Customers benefit from an interactive robotic shopping assistant that can guide and personalise their store visit. Staff can focus on meaningful customer relations.

Provide up-to-date information

Being connected, the robots continuously provide the latest information such as product availability, special offers or the location of products in the store.

Robotics bring valuable support to customers & staff

A valuable support in various situations

Welcomes & guides customers

Pepper can help your customers find what they’re looking for in the store, guiding them to the right place. Using simple expressions and indications, in up to 20 different languages.

Helps with click and collect

Pepper sends a notification to customers to remind them to come and pick up their order once it's ready, helping to reduce forgetfulness and storage time. On site, your customers can go to Pepper and unlock their click and collect order with a QR Code.

Provides customer service

If customers have any inquiries or concerns, Pepper can assist them by providing answers or connecting them with a staff member.

Collects customer feedback

Let your customers answer a satisfaction questionnaire on Pepper's tablet to collect valuable and actionable insights, enabling you to influence innovations and changes in your products/services.

A real asset in all type of stores

Handles products with ease, to lighten staff load
  • Our robots can deliver items from the warehouse to the shop floor
  • Supporting a quick and efficient sale and freeing staff to focus on customers.
Displays products & offers for in-store promotional events

Our robots can help you showcase what's new or on sale, for a novel shopping experience that puts your store front of mind.

Radically transform the retail experience

Talk to our experts. We analyse your needs and offer you the best possible solution.

Contact us

Our robots can be adapted to

Large corporate organisations

Covering large surface areas and multiple sites

Different store environments

Including single flat environments or separate service lifts

High volumes of staff

High staff turnover rates

Offering a flexible solution for temporary staff shortages, by ensuring operations can continue

Seamless integration with your team & workflow

Made for humans
  • No extensive training needed
  • Ready to use in less than an hour
  • Fast and simple set up
Easy to maintain & update
  • No code needed, making it easy to program
  • Easy connection and configuration
  • Hardware and software upgrades
Support is readily available
  • A dedicated team of Customer Care Managers available for help and information
  • A tailor-made support for robot onboarding and a face-to-face training

Improve your retail experience: team up with our robots

Plato, the robot for transporting your products in-store without a hitch

  • Easily carries items around the store, led by staff through voice or tablet control
  • Seamless movement in tight spaces: obstacle avoidance and real-time responsiveness
  • An embedded screen and speakers helps bring Plato to life with friendly expressions

Pepper, the robot for helping people to efficiently navigate your store

  • Greets customers as they enter, creating a friendly and inviting atmosphere
  • Assists customers by providing directions and product information
  • Offers personalised interactions to innovate and improve the customer’s shopping experience

Talk to our retail specialists today

Ready for an innovative solution to add to your store? Fill out your information to chat with an expert further.

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