Logo URG
Contact us

    uServe
    The Smart Serving Robot

    uServe is an autonomous serving robot designed to automate routine tasks in the service industry. It can handle food delivery, table bussing, and customer assistance, enabling your staff to focus on providing excellent service.

    Talk to an expert

    Key Challenges

    74%

    of staff turnover rate in the restaurant industry.

    600 M€

    Cost of employee turnover in Europe.

    3rd

    most reported work injury in the foodservice industry is muscle strains.

    Applications

    uServe is ideal for a wide range of service tasks.

    Food & Beverage Delivery

    Deliver food and drinks to tables, reducing wait times.

    Bussing Tables

    Clear tables quickly and efficiently, freeing up staff to focus on other tasks.

    Promotional Activities

    Showcase special offers and promotions, attracting customer attention and driving sales.

    Customer Interaction

    Greet customers, provide information, and answer questions, enhancing the overall guest experience.

    Swift Movement and Passing Capability

    Navigates quickly and smoothly through narrow spaces and crowded areas.

    Smart Trays

    Features four large, independent trays with automatic delivery and pickup perception, improving efficiency and reducing errors.

    Adjustable Independent Suspension

    Ensures stable movement and smooth delivery, even on uneven surfaces or when carrying heavy loads.

    Efficient and Flexible Serving

    Designed for optimal performance in busy environments.

    uServe Tech Specs

    uServe combines AI, versatile functionality, and navigation to enhance your service experience. Check out its technical specifications and see how it's built to improve your operations.

    Explore specs

    Intelligent Navigation & Obstacle Avoidance

    3D Smart Obstacle Avoidance

    Equipped with two 3D perception RGBD cameras and advanced sensor fusion algorithms, uServe can detect and avoid obstacles of various shapes and sizes, including low-lying objects and irregular shapes.

    Foot and Chair Leg Detection

    Intelligently detects and avoids feet and chair legs, ensuring safe navigation in crowded environments.

    AX-Memory Obstacle Avoidance

    Remembers previously encountered obstacles for improved navigation efficiency.

    Multi-Functional Large Screen

    Interactive Display

    Features a 15.6-inch HD screen for displaying menus, promotions, and other information

    Eye-Catching Marketing

    Showcase pictures, videos, GIFs, and music in various formats, with flexible time settings for targeted promotions.

    Remote Resource Management

    Manage content and schedule displays remotely from your phone or PC.

    User-Friendly Operation and Communication

    Multiple Operation Modes

    Control uServe via a pad, phone, or other convenient methods.

    AI Voice Assistant

    Supports scene-based dialogue for natural and intuitive interaction.

    Expressive Design

    Features light indications and facial expressions for enhanced communication and engagement.

    uServe for Multiple Environments

    uServe is designed to operate in various settings.

    Restaurants

    • Deliver food and drinks to tables
    • Assist with table setting and clearing
    • Greet customers and provide information

    Hotels

    • Automate room service deliveries.
    • Assist with luggage transportation.
    • Provide guest assistance.

    Retail

    • Real-time promotion: uServe delivers dynamic and up-to-date content to showcase your products and promotions instantly.
    • Customer engagement: With its interactive screen, uServe actively engages customers by offering them a personalized and immersive experience.
    • Team support: In addition to promoting your products, uServe relieves your staff of repetitive tasks such as carrying items and running errands, allowing them to focus on more important tasks.

    Conference Centres

    • Serve food and drinks during events
    • Run as a banquet for self-services
    • Carry set-ups for dressing tables

    Offices

    • Transport materials and supplies within the office.
    • Support administrative teams and employees with timely deliveries of documents and equipment.

    Get in Touch

    Would you like to know more about our delivery solutions? Get in touch with us and our team of experts will be happy to answer your questions.

    *Mandatory fields