The most common refusal is not "we do not want to" but "it is not in the capital budget". There are ways around that — set out here, without sales prose.
Rental
predictable monthly cost
RaaS
device, maintenance and updates in one
€0
investment to get started
More than 500 units
<p>in daily operation in hospitals and laboratories — not a pilot promise but shift work.</p>
More than 20,000 robots
<p>in use across all product lines — 15 years of experience with people who work alongside robots.</p>
uGo+
<p>as one interface for tasks, permissions, analysis and fleet — across several sites too.</p>
Manufacturer, not reseller
<p>Development, integration and service come from us.</p>
Initial consultation — twenty minutes
<p>Afterwards you will know whether deployment pays off in your organisation. And if it does not, we will tell you that too.</p>
Rehearse your workflow at our training centre
<p>Before a robot operates on your premises, your workflow has already run at ours: in Stuhr (laboratory and diagnostics) or Gelsenkirchen (clinic and care) — on a real-life setup.</p>
Site survey, quotation, installation
<p>Site survey, binding quotation — purchase or rental as Robot-as-a-Service — and installation including training for your team.</p>
The most common sentence in care homes is not "we do not need this" but "we cannot afford this". Usually that does not mean the price, it means the investment.
That is exactly what rental and RaaS models are for: you pay monthly from the operating budget, maintenance and updates are included, and you can stop if it does not fit. Depending on the region and the programme there are also funding options for digitalisation and relief in care — we supply the technical documents an application needs.
What we will not do: promise you a funding rate we do not know. Which programmes are open to you is something we work out together.
We show you the models side by side and say honestly which one fits your organisation.
Arrange a callThe need is undisputed: the Federal Statistical Office expects a gap of 280,000 to 690,000 care workers in Germany by 2049, and according to the OECD around 1.2 million health professionals are already missing across Europe today. What projects fail on is rarely the technology – it is the capital budget.
Our answer: we treat financing as part of the solution, not as an annex to the quotation. And we say openly when something does not add up.
We are not funding consultants and we do not file applications. We do not guarantee approval. And we do not claim that every project adds up – if the numbers do not hold, we say so in the first conversation. A project that fails in its second year costs you more than an honest no.
A robot working in your organisation sees and hears things that are nobody’s business outside it. That is why the AI processing runs on the device and not in someone else’s cloud. A permanent internet connection is not required for operation — closed hospital, care and laboratory networks are possible. What is created with you stays with you: you decide on storage, analysis and deletion. Through uGo+ you define who may start which tasks, and mission reports are auditable — the basis for a data protection impact assessment, for the works council and for the authorities.
You can buy or rent as Robot-as-a-Service. With rental you pay a recurring monthly rate covering hardware, software maintenance and service together — from the operating budget instead of the capital budget. This is the usual route for a pilot and for a step-by-step rollout across several sites.
An honest note: rental is not automatically cheaper than purchase — it shifts risk and timing. What adds up for your organisation depends on term, quantity, funding options and budget structure. We work through that openly with you in the first conversation instead of selling you a model. We do not publish prices, because configuration and integration scope decide the outcome — a figure without that context would be misleading.
Depending on the type of institution, provider and federal state, there are funding and refinancing routes for digitalisation and technical equipment. Which of them fit your project is something we classify together; the application and responsibility stay with you or your provider organisation.
There is no blanket answer. Rental shifts risk and timing; it is not automatically cheaper. For short terms and pilots, rental usually works out better; for long use at one site, purchase does.
Hardware, software maintenance and service are considered together. The exact scope is fixed in the contract – including response times.
Because configuration, integration scope and service level decide the outcome. A figure without that context would be misleading and would not help you with budget planning.
Yes. For providers with several facilities a staged rollout is usual: one pilot, then expansion. That lowers risk and improves the terms.
Sources: OECD, Health at a Glance: Europe 2024 · Federal Statistical Office of Germany, care workforce projection, press release of 23 January 2024 · German Economic Institute, MINT Spring Report 2026.
Tell us what you need — we reply with an honest assessment, usually within one working day.
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